"My goal isn't just to improve software quality, it's to help people become better testers than they were yesterday."
— Pricilla Bilavendran
Oh hello, I'm Pricilla
I'm here to shake up the world of software testing! With over 15 years of experience, I've become a passionate advocate for software quality. I’m endlessly curious about how technology evolves, especially in the space of Artificial Intelligence. I see myself as an AI explorer, constantly learning how intelligent systems can reshape software testing, improve accessibility, and unlock smarter ways of ensuring quality at scale.
I'm proud to be recognised as an AWS Community Builder, and a global ambassador for the WomenTech Network. Over the years, I’ve shared my insights on international stages across Asia, Europe, and the USA — captivating audiences at leading conferences and contributing to global conversations around modern testing practices, automation, and quality engineering. At my core, I believe testing is not just about finding bugs — it’s about building confidence, enabling innovation, and shaping better digital experiences for everyone.
Areas of expertise
API & Automation Testing
REST, GraphQL, SOAP, contract testing. Deep expertise in Postman, Newman, and building scalable automation frameworks.
GenAI for Testers
Prompt engineering, AI-assisted test generation, and agentic testing on AWS. Speaker on PromptCraft at SOFTECAsia 2025.
Cloud & AWS Quality
AWS Certified Solutions Architect. Testing cloud-native applications, serverless architectures, and distributed systems.
Mentoring & Leadership
Certified mentor (The Mentoring Club), WomenTech ambassador, team lead, career coach for aspiring test engineers globally.
ETL & Database Testing
Informatica, Oracle, EDI transactions (270, 271, 834, 835, 837), data transformation validation, and DW testing.
Test Strategy & Planning
Test estimation, planning, TOSCA automation, Selenium/Java POM, shift-left automation, and QA process improvement.
Project Management
Leading cross-functional QA teams with clarity — from sprint planning and release readiness to stakeholder communication and on-time delivery.
Storytelling & Technical Writing
Turning complex technical concepts into engaging narratives — through blog posts, conference talks, workshop content, and community writing that actually gets read.
Soft Skills & People Leadership
Empowering teams through active listening, empathy-driven leadership, conflict resolution, and communication that builds trust across any org chart.
CFP & Speaking Coaching
Helping aspiring speakers craft compelling talk proposals, build their stage presence, and land spots at international testing conferences — from first CFP to keynote.
Women in Tech Career Coaching
Empowering women to break into QA, navigate career pivots, build their personal brand, and step confidently onto the global stage — because representation matters.
Professional experience
I am an enthusiastic tester with more than 16 years of solid expertise in the IT industry, with knowledge in Functional, Automation, API, ETL, and EDI testing.
Test Manager/Service Delivery Feb 2024 – Present
- Leads a team of test automation engineers
- Automated a key testing module using Playwright
- Led AI proof-of-concept initiatives to build self-healing scripts.
- Used ServiceNow to track incident, change requests and to create dashboards
API Test Lead Sep 2021 – Jan 2024
- API automated testing using Postman, running monitors, and preparing reports using Newman
- Running API Performance and Security Tests
- Team coordination, Test Planning, and Estimation
ETL / Automation Tester Sep 2019 – Aug 2021
- ETL Testing for database tables using Informatica and Oracle
- Selenium (Java) automation of front-end application from scratch using POM
- Functional & Regression Testing Automation of Temenos T24 using TOSCA
- Team lead for a 14-member Automation team — delivered the Regression Automation project
- Identified and trained testers for Shift Left Automation; solutions with UFT, Selenium, Jenkins
- Extensive EDI transaction testing (270, 271, 834, 835, 837)
- Functional/database testing for change implementation and upgrade activities for FACETS
- ETL Batch Monitoring, data load verification, and DW data transformation logic testing
Certifications & badges
Additional certifications
Let's do something worth testing.
Open to speaking, guest writing, mentoring, and QA consulting — worldwide.